Privacy Policy / Legal

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The United Food and Commercial Workers, Local 247 Privacy Code

The United Food and Commercial Workers, Local 247 is committed to the highest level of integrity in our dealings with our members and their families. Our commitment extends to any personal information that we may possess or obtain about our members and their families.

We have developed a principles statement regarding the protection of personal information about our members and their families. We have also developed policies regarding our management, collection, use and disclosure of personal information that gives content to the principles statement.


The ten principles contained in this Privacy Code represent the basis of the Local's approach to privacy issues.

United Food and Commercial Workers Local 247 Personal Information Protection Policy

The Local is governed by the British Columbia Personal Information Protection Act, [SBC 2003], c. 63 ("PIPA"). The purpose of PIPA is to govern the collection, use and disclosure of personal information by organizations in a manner that recognizes both the right of individuals to protect their personal information and the need of organizations to collect, use or disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances.

In order for the Local to operate effectively, the Local requires having knowledge of certain information about our members. Collecting personal information about you is essential to our ability to offer you the benefits of membership in the Local. For example, the administration of the Local requires having knowledge of your membership status and your employment status. We also collect, use, and share with our service provider partners personal information about our members in order to perform various other functions such as issuing income tax receipts for union dues and initiating persons into membership and participation in benefit plans available to members of the Local.

We are committed to protecting your personal information and we take great care to keep your personal information accurate, confidential and secure. Managing the information you provide to us is crucial to the operation and administration of a trade union. We can't operate without the use, collection and (where appropriate) disclosure of your personal information. We have a long history of protecting personal information in a professional and appropriate manner and will continue to do so.

To that end, we are pleased to share with you the following Policy, which reflects our Privacy Code and our commitment to safeguarding our members' personal information.

Our Policy sets high standards for collecting, using, disclosing and storing personal information and is complemented by our Privacy Code and our practices and procedures to manage your personal information. We collect, use or disclose personal information only to provide you with the services and to administer the Local and in compliance with PIPA.


PIPA provides the following definitions:

Collection and Use



  1. We will obtain your consent to collect, use or share your personal information, except where we are we are legally authorized or required by law to do so without consent. Your consent or permission may be express or may be implied. You may give us permission or consent verbally, electronically, through your authorized representative or by requesting the Local to perform a service on your behalf where the purposes for the use, collection and/or disclosure of personal information are obvious and the use, collection and/or disclosure is necessary to perform the service.
  2. You may withdraw your permission for the Local to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice. We will honour your withdrawal of permission and will inform you if the withdrawal of your consent makes it impossible for the Local to continue providing you with a service or services so that you may make an informed decision about the consequence of withdrawing consent.
  3. You may not withdraw your consent if withdrawing the consent would frustrate the Local's performance of a legal obligation.
  4. Before we make information available to third parties, other than an agent or authorized service provider who needs it as contemplated by this Policy, we will tell you at the time we obtain your consent or before we make the information available, who those persons or organizations are, the kind of information we want to share with them and why we need to share it with them.

Storage and Retention

  1. We will limit how long we keep personal information. We will keep your personal information as long as it is necessary, or as long as may be required by law. We will keep personal information used to make a decision that directly affects individuals for at least one year after the decision is made.
  2. We will protect your personal information, including information transferred to a third party service provider or agent. All employees, agents and authorized service providers are required by the Local to protect the confidentiality of your personal information.
  3. We protect your information against accidental modification, unauthorized access, accidental disclosure, unauthorized copying or theft. We have developed and are continuing to enhance security procedures to safeguard and protect personal information against loss, theft, unauthorized disclosure, copying and unauthorized use or modification. We will maintain appropriate safeguards and security procedures that reflect the types of documents, including electronic or paper records, organizational measures including limiting access on a "need-to-know" basis, and technological measures such as the use of passwords and encryption for electronic information and physical security measures such as locks for paper records. While we endeavour to protect all information, the most sensitive information, such as medical information, receives the highest level of protection.
  4. When we destroy personal information, we will use reasonably secure safeguards to prevent unauthorized parties from gaining access to the information during the destruction process.


  1. We maintain appropriate procedures to ensure that personal information in our possession is accurate and, where necessary, kept up to date.
  2. If you believe any of the information we have collected about you is incorrect or incomplete, you have the right to ask us to change it. If you show that your personal information is inaccurate or incomplete, we will make the necessary changes. If you feel we have not dealt with your request to your satisfaction, you can follow our complaint resolution procedures by contacting our Privacy Officer.
  3. The Local will, as soon as is reasonably possible, send an individual's corrected information to every organization it was disclosed to during the year before it was corrected.

Openness and Access


  1. You may register a privacy-related complaint by contacting the Local's Privacy Officer. We will explain our complaint procedure to you and investigate all complaints. If a complaint is justified, we will take all appropriate steps including amending our records of your personal information and, if necessary, changing our policies and practices.
  2. If the Local is unable to resolve your complaint, we will let you know what other complaint procedures may be available to you and will provide you with information about how you can make a complaint to the Office of the Information and Privacy Commissioner for British Columbia.

Our Privacy Officer

The United Food and Commercial Workers Local 247 has appointed a Privacy Officer responsible for ensuring that the Privacy Guidelines and Principles are followed. The Privacy Officer also ensures that the Local complies with its obligations under PIPA.

That Privacy Officer is Charles Pratt. If you have any questions, concerns or complaints regarding the Local's management, collection, use or disclosure of your personal information, the accuracy of that personal information or any questions regarding the Local's Privacy Policy we encourage you to contact Charles Pratt at 604.535.8329 ext. 4562.

The Privacy Officer can also be contacted in writing at:

Charles Pratt
Privacy Officer
UFCW Local 247
#200 - 14936 32nd Avenue
Surrey BC V4P 3R5

Last Revised September 28, 2012

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UFCW 247 acknowledges that our head office is located on the traditional and unceded territory of the Coast Salish Peoples, specifically the Semiahmoo First Nation.